Terms & Conditions
The purchase of any travel services offered by Destination Nex (also referred to in these terms & conditions as “DN”), constitutes a contractual arrangement between you (also referred to in these terms & conditions as “traveler”) and DN, and represents your acceptance of DN’s Terms & Conditions as set out herein. Please ensure that you have carefully read and understand the Terms & Conditions prior to booking. You represent and warrant that you are authorized to accept DN’s Terms & Conditions on behalf of everyone named in your booking, and you will be deemed to have accepted DN’s Terms & Conditions on behalf of everyone named in your booking. You are advised to check DN’s websites for the latest version of the Terms & Conditions prior to booking your trip.
Deposit and Payments
DN accepts payment via electronic fund transfer (EFT), an most major credit cards. A non-refundable, non-transferable deposit of $250 per person per trip is required for DN to reserve your space unless otherwise stated. The deposit must be received within 14 days of completing your registration. On certain departures, deposits may be required at time of booking to hold or to confirm space for you. Traveler booking is not confirmed and payment is not deemed made until the deposit is received by DN and DN sends a confirmation invoice to you. Please review and verify your booking invoice thoroughly and contact DN immediately if your invoice appears to be incorrect or incomplete, as it may not be possible to make changes later. DN cannot accept responsibility if it is not notified of invoice inaccuracies within 21 days of sending out the invoice. In the case of billing errors, DN reserves the right to re-invoice you with correct pricing. Payments are due as per the trips confirmed schedule per the DN website. Failure to make payments on time may result in late fees as stated in the trip details. Payment of the balance in full must be received by DN not less than 45 days before a scheduled departure with some limited exceptions set forth below. If final payment is not received by DN by the due date, traveler reservation will be cancelled and full deposit, including trip insurance, will be retained by DN.
Travel Documents, including e-ticket itineraries, are sent via email approximately three weeks prior to departure provided full payment, completion of medical disclosure and emergency contact details have been received.
Cancellations and Cancellation Fees
Cancellations and refund requests must be in writing and cannot be made verbally. If a cancellation is received in writing by DN before the final payment due date of your trip, the non- refundable deposit will be retained in addition to any airline, hotel or excursion imposed fees or cancellation charges. The remaining balance maybe put towards a future DN event taking place within 365 days of the cancellation approval.
The cancellation/refund schedule is as follows:
1. All deposits are non-refundable after 14 days if you cancel your trip
2. 120 days prior to departure date 30% of the total package price is non-refundable
3. 90 days prior to departure date 50% of the total package price is non-refundable
4. 60 days days prior to departure date 100% of the total package price is non-refundable
5. All trip packages must be paid in full 45 days prior to the trip departure date. Failure to complete your payment may result in the cancellation of your trip without refund.
In the event of a cancellation or change by Destination Nex or our suppliers, all participating guest will be entitled to a full refund including the $250 deposit.
Neither Destination Nex, its affiliates, owners, officers, agents, or employees, shall be held liable for any act, default, injury (including death), loss, expense, damage, deviation, delay, curtailment or inconvenience caused to or suffered by any person or their property, howsoever arising, which may occur or be incurred by any organization or person, where such act, default, injury, loss, expense, damage, deviation, delay, curtailment or inconvenience may have been caused or contributed to by defects or failures of any aircraft, vessel, automotive vehicle or other equipment or instrumentality under the control of independent suppliers. You further understand that if you purchase any optional activities that are not part of your pre-booked charter itinerary (including, without limitation, shore excursions and tours, however conducted, airline flights and ground transportation), these activities are operated by independent contractors; the contract for the provision of that activity will be between you and the third party provider for such activity; the Company neither owns not operates the third party supplier; and accordingly, you agree to seek remedies directly and only against the third party supplier and not hold the Company responsible for their acts or omissions
Choice of Law; Resolution of Disputes
Any controversy or claim arising out of or relating to this Agreement, whether brought in rem or in personam, including without limitation any claim related to bodily injury, property damage or death, shall be settled by binding arbitration in the State of North Carolina, USA in accordance with the rules of the American Arbitration Association then existing, and judgment on the arbitration award may be entered in any court having jurisdiction over the subject matter of the controversy. This agreement to arbitrate does not waive or modify the liability release contained in this document. Such proceedings will be governed by substantive Delaware law. The dispute will be resolved by a single arbitrator who must be a lawyer admitted to practice in the courts of at least one state in the United States and have a minimum of fifteen years of experience in civil litigation. The arbitrator so described will be selected by the American Arbitration Association. Each party to the dispute shall have the right on a single occasion to veto the designation of an arbitrator so selected. The parties waive the right to rely on any state law or statute which creates an exception to enforcement of the requirement that disputes be resolved pursuant to arbitration in the manner set forth in this provision. If you have any specific questions not covered in the information above please submit your question using the contact us page. For the purpose of providing you with our services, including your flight, vacation or insurance, etc., we may disclose your information to our service providers.In order for you to travel overseas, it may be mandatory (as requested Government authorities at the point(s) of departure and/or destination) to disclose your information for immigration, security and anti-terrorism purposes, or any other purposes which they determine appropriate. Even if not mandatory, we may exercise our discretion to assist where appropriate. We may collect and use your information for the purposes set out in our registration with the BVI Office of the Information Commissioner, and disclose the same to our “group companies” for business purposes. We may also disclose your information to companies who act as “data processors” on our behalf, or to our service providers operating systems or business functions on our behalf. These purposes include administration, providing services (and contacting you where necessary), customer care, improving our service, business management and operation, re-organisation/structuring/sale of our business (or our group companies), risk assessment, security and crime prevention/detection, research and analysis, marketing, monitoring, measuring and assessing customer purchasing preferences and trends, dispute resolution, credit checking and debt collection. Some of your information (such as health or religion) may be considered “sensitive personal data” under the Data Protection Act 1998. We collect it to cater to your needs or act in your interest, and we are only prepared to accept sensitive personal data from you on the condition that we have your positive consent. By booking with us you also agree for your insurers, their agents and medical staff to disclose relevant information (which may contain sensitive personal data) to us in circumstances where we need to act in the interest of everyone in the group you are travelling with. For example, if your illness during your vacation is infectious we may need to make special arrangements for you and also ensure that you do not return with the group immediately. If you do not agree to Our Use of Your Information above, we cannot do business with you or accept your booking.